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-Q&A About-
Shopping Process And Return

Q1.Why should I choose the products which have natural ingredients certification?
A.About 40% to 60% of nutrients in general skin care products are absorbed by the skin, and then circulated into the blood system. The absorbed artificial chemical ingredients are one of the causes of skin irritation, irritation and inflammation.
Our products are naturally certified and contain highly permeable organic plant essential oils, which can facilitate human body absorption and have a deep, healthy and long-lasting effect on the skin!
Q1.Why should I choose the products which have natural ingredients certification?
A.About 40% to 60% of nutrients in general skin care products are absorbed by the skin, and then circulated into the blood system. The absorbed artificial chemical ingredients are one of the causes of skin irritation, irritation and inflammation.
Our products are naturally certified and contain highly permeable organic plant essential oils, which can facilitate human body absorption and have a deep, healthy and long-lasting effect on the skin!
Q2.Can I throw out the trash after using it? Will it cause the environment pollution?
 A .Don’t worry! The raw materials and packaging of our products are recyclable and not over-packed, and use a narrow mouth bottle to reduce the risk of bacterial infection simultaneously.
Q2.Can I throw out the trash after using it? Will it cause the environment pollution?
 A .Don’t worry! The raw materials and packaging of our products are recyclable and not over-packed, and use a narrow mouth bottle to reduce the risk of bacterial infection simultaneously.
Q3.When will I receive the goods after purchase? How can I check the delivery status?
A .After purchase, you can contact the window of the private messaging website or the FB fanpage to inform us the destination to pick up the goods and the time.
If you take delivery by convenient store or mail, it will be received within 2-7 days after your order.
If you want to check the delivery status, please contact the private message website or FB fanpage.
Q3.When will I receive the goods after purchase? How can I check the delivery status?
A .After purchase, you can contact the window of the private messaging website or the FB fanpage to inform us the destination to pick up the goods and the time.
If you take delivery by convenient store or mail, it will be received within 2-7 days after your order.
If you want to check the delivery status, please contact the private message website or FB fanpage.
Q4.What are the payment methods? Can I use my credit card?
A .Currently we only offer cash pickup / remittance delivery / Paypal payment.
If you have any other questions, please contact the private information website contact window or FB fanpage to let someone serve you.
Q4.What are the payment methods? Can I use my credit card?
A .Currently we only offer cash pickup / remittance delivery / Paypal payment.
If you have any other questions, please contact the private information website contact window or FB fanpage to let someone serve you.
Q5.The packaging of the product I received is defective!Can it be exchanged? Where should I send it?
A .Regarding defective products and those who have passed the storage period, they will have a return service within 7 days.
Please remember that once the product is unsealed, returns cannot be processed, we apologize for any inconvenience caused.
For delivery, please contact the private information website contact window or FB fanpage to let someone serve you.
Q5.The packaging of the product I received is defective!Can it be exchanged? Where should I send it?
A .Regarding defective products and those who have passed the storage period, they will have a return service within 7 days.
Please remember that once the product is unsealed, returns cannot be processed, we apologize for any inconvenience caused.
For delivery, please contact the private information website contact window or FB fanpage to let someone serve you.

​填寫表單或聯絡客服下單

​點選網頁上方的立刻預購或打開聊天室聯絡我們即可進行訂購。

提供面交與寄送服務

我們提供於致理科大或捷運藍線的面交服務,若須使用超商/郵寄則需自行負擔運費部分。

提供多種付款方式

下單產品時,
可選擇使用匯款/PayPal,面交可貨到付款。

​提供不良品退換服務

瑕疵品、過保存期限者在7天內享有退換貨服務。
請注意商品一經開封,恕無法辦理退貨,敬請見諒。

聯絡信箱 :

tianshengliz0511@gmail.com
聯絡電話 :

(02)2257-6167 #1239
營業時間 :

09:00~23:00
(請盡量使用聊天室或粉絲團聯絡,謝謝。)​

ADDRESS :

No.313,Sec.1,Wenhua Rd.,

Banqiao Dist.,New Taipei City 22050,

Taiwan(R.O.C.)

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